Return Policy

United States

If you are not completely satisfied with your purchase, it can be returned within 60 days for full credit. Call our Customer Service Department toll free at 888-483-0023 to obtain instructions and return authorization. Remember, you must call within 60 days of the date your order was originally shipped to qualify your return and secure return authorization. Failure to do so may jeopardize proper credit to your account.

 

The following items are NOT RETURNABLE unless they are defective, over-shipped, or mis-shipped due to a Word Music & Church Resource's error:

 

  • Preview products, promotional copies, and specially-priced review copies (including choral preview paks, choral clubs and review copies of hymnals)
  • Downloadable products
  • Imprinted hymnals
  • Orchestrations
  • Out-of-print products
  • CD or CD-Rom products that have had the shrink-wrap removed
  • Merchandise including Set Pieces, Fun Kits, T-Shirts, Hats, Bandanas, etc.

 

Canada

All sales are final - no returns allowed. Product returned will be refused and will receive no credit. If there is an error on your order, please call 888-483-0023.